Is it just one specific number you can’t call?ĭue to fluctuations in the public switched telephone network (PTSN) we cannot always guarantee the quality or reliability of calls made from Skype. There are certain premium-priced or geographic/country specific numbers which are forbidden and cannot be reached using Skype. Skype does not support calls to all number ranges in every country. Remember to select the country from the drop-down or enter a “+” and then the country code plus the number you want to call.ĭoes Skype support the number you dialed? Check these reasons why your call will not connect with a subscription.Ĭheck that you have dialed the number correctly.

If you have a subscription, but your call won’t connect, it’s likely that you are trying to call a number or destination not covered by your subscription. If you have insufficient Skype Credit, you’ll need to buy credit before making the call.ĭoes your subscription cover the call you want to make? You can also check out our rates page to see how much your call will cost per minute. We recommend you check your Skype Credit balance before each call, either in Skype, or by signing in to your account. You need to have enough Skype Credit to make a call to your destination lasting at least one minute. Make sure your account has alternate contact info by signing in to your profile and updating your contact details.Are you on a VPN? Disconnect from the VPN and try the call again.Make sure the contact you are calling is not located in a Skype restricted country such as UAE or Morocco.Make sure you have Caller ID enabled if your Skype calls are not connecting.Ī specific number is being blocked by SkypeĪre you trying to call a friend or family member's number, but you get a message that it has been blocked by Skype? If you know that it is a valid number, then you can report this to our customer support agents to have the number unblocked in Skype. If you are still unable to make a call, please refer to the following table for help with resolving the issue: Need help with making a call from Skype? Check out this guide on how to make a call in Skype. You can then call a number on your contact's profile or use the dial pad to enter a phone number.

To make a call to a mobile or landline, you will need to have Skype Credit or a subscription. If you experience trouble making a call in Skype, then it is always good to check for any current issues on the Skype Status page.

Skype phone number