outlook crashes when opening email with images

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If your antivirus software is not up-to-date, Outlook may not function correctly.įor more information about performing a clean boot, see How to perform a clean boot in Windows ost)Ĭheck whether antivirus software is up-to-date or conflicts with Outlook In order to verify, what detailed version of Outlook are you using(File > Office Account > Outlook)? Does this issue also occur on the web side?Ĭonsidering that you have already taken some troubleshooting, it is recommended that you use the other below：ĭelete some unnecessary mail or folders, then manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of your mailbox and Outlook Data Files (.pst and.

Based on further research, I found that When email is copied to a local path and explicitly opened, selecting print option works fine (since images associated with these emails are not downloaded yet as they belong to external domain), But when print option is selected. According to my search, there are several factors why Outlook is freezing when attempting to save attachments such as AppData folder is redirected to a network location, the installed antivirus software is outdated/conflicts with Outlook or Outlook is in use by another process. Hi, I receive some specific email, as soon as i select print option, Outlook freezes completely and ends up getting crashed.

Outlook crashes when opening email with images